PROFESSIONAL CONFERENCE ORGANIZER
Services Overview
@dmire covers a broad range of conference services, from planning to project implementation and post-analysis of the event. Based on your needs and services, we provide a customized service package.
1. Working Plan, Budget, Corrective actions
Our first step is to constitute a detailed working plan for the meeting together with your logistics committee. As part of the planning process, we establish:
- A project timetable for the development of your event which includes; target dates and deadlines and indicates tasks and responsibilities;
- A contingency plan in the event of unforeseen circumstances;
- A schedule of pre-conference review sessions with the Logistics Committee;
- Weekly registration level reports;
- A detailed on-site scenario enabling you to see how the event would actually unfold.
This plan serves as a basis upon which @dmire submits a draft conference budget for your approval. The draft conference budget includes:
- Revenue and expenditure categories, indicating variable and fixed costs;
- Spending limitations and levels of approval;
- Conference cash flow projections.
Once the budget is agreed, we consider it as cast in stone. Monthly reports on actuals and forecasts will highlight any potential deviations from the budget. Any negative variances will be reported according to an agreed upon procedure. Corrective actions will be suggested and implemented.
2. Conference – Marketing plan
According to the conference-marketing plan (CM-plan), which is established together with you during the planning phase, @dmire co-ordinates the following activities:
- Identify the target audience;
- Establish a promotion plan and schedule including:
- web-site
- promotion campaign
- press campaign
- direct mailing
- registration forms
- advertisements
- Edit and print the promotion message;
- Develop a press and public relations plan;
- Organizing a conference is about making the event as exciting as it possibly can be from the delegates point of view. Attributes like comfort, organization, efficiency and presentation do all directly influence their satisfaction.
3. Printing Matters
We assign the creative work to a designer, from logo creation to printing of conference programs and abstract books. The creative process is always focused on the meeting's specific goals and overall strategy.
Printed materials at conferences usually include:
- Promotional posters, brochures and flyers;
- Invitations;
- Registration forms;
- First, second and final announcements;
- Abstract forms and abstract book;
- Preliminary and final programme;
- Guidelines for speakers;
- Congress reports;
- Exhibition kits;
- Press releases;
- Badges;
- Bags;
- Binders;
- Vouchers;
- Menu cards;
- Tickets.
4. Congress Materials
During and after the congress, promotion is also very important. Congress materials handed to delegates include congress bags, badges and badge holders, notebooks and other promotional items, all showing the event logo. Promotional videos, CD-Rom's and CD-L's can be produced on request.
5. Creation & Maintenance of Conference Website
Creation of a conference website is a necessary investment at the present time. Websites are the fastest, cheapest and proficient way to offer delegates up-to-date information about the conference progress, making available online registration, abstract submission, information and newsletters. Regularly updated, the conference website is the best means to promote your event worldwide.
@dmire is working with an in-house web design specialist .
6. Promotion Booths
Congresses and conferences are organized well in advance, giving the organizers the possibility of promoting their event at similar meetings around the world addressing to the same target group. @dmire organizes the participation to different meetings, booking promotion booths and organizing the event promotion (providing staffing and presentation material).
7. Media Relations
According to the nature of the meeting and the aims of the organizers, @dmire proposes the services of a specialized press agency or the creation and distribution of in-house made materials, such as press releases, newspapers or informative bulletins.
8. Venue selection and booking
Venue selection process is based on the client’s requirements and the conference needs. It always takes in consideration the following criteria:
- Image of your congress or event;
- Appropriate budget;
- Number of estimated participants;
- Build-up and breakdown facilities;
- Facilities for conference sessions and meetings;
- Registration area, types of registration, needs in terms of registration desks;
- Storage facilities;
- Audio-visual services and equipment;
- Office furniture, computers, photocopy machines;
- Catering facilities;
- Signage;
- Advanced electronic and multimedia communication systems.
According to your needs and wishes, @dmire can arrange site inspections. In selecting the venues, @dmire will use its experience in this arena to come up with the best selection for your event and will use its knowledge of the market and its strong negotiating power.
9. Management of suppliers and sub-contractors
Consistent with the budget guidelines, we undertake to execute all negotiations and co-ordinate all preparations required for the effective conduct of your event. During the first stages of this process, @dmire facilitates a resource requirement session with you in order to establish an exhaustive bill of materials and services for your event. We then proceed to establish direct contact and receive offers from at least two reliable suppliers for each requirement (call for tenders).
From this point on, our tasks include:
- Negotiating with suppliers of materials and services;
- Presenting you with a short-list of qualified suppliers, and preparing;
- Orders for the purchase of materials and services;
- Hiring and supervising required qualified personnel;
- Obtaining required permits and authorisations from administrative authorities;
- Generally co-ordinating all services required for the success of your event.
10. Staff & Services
When organizing a congress, an event or an exhibition, a lot of services and extra staff are required. It is very important to find the most qualified suppliers and at the same time staying with the budget lines. @dmire has already made many long-term contacts with reliable suppliers, which makes it far easier to acquire all services and staff required.
Below is a list of services that you might need for your event:
- Stand construction, carpeting and furniture;
- Transport and handling;
- Green plants and flowers;
- Storage areas;
- Electricity;
- Temporary telephone, fax and internet connections;
- Technical and audio-visual equipment;
- Technicians;
- Security guards;
- Caterers;
- Cleaning;
- Multilingual hostesses;
- Press;
- Photographers;
- Translators;
- Insurance.
11. Scientific secretariat
@dmire manages all aspects of the secretariat including recording the abstract sheets, producing different reports used by the Committee and producing the abstract books and indexes.
12. Computerised administrative secretariat and Registration of participants
Once the conference invitations/brochures are sent out, @dmire becomes your Conference Secretariat. Our address, telephone, facsimile and e-mail are made directly available to participants.
We have developed a rigorous procedure to handle registrations in an effective and timely way through the use of EVENTURE for Windows organisation software. When participants return their completed registration forms, the contents are keyed into the system. This information then becomes the basis for different activities including
- Registering participants for the Forum and selected sessions;
- Issuing invoices, collecting registration fees, and sending out confirmations;
- Managing travel and hotel reservations, deposits and adjustments to block bookings;
- Daily correspondence with participants;
- Producing vouchers, rooming lists, badges, coupons, and lists of participants;
- Precise handling of due payments, and generating accounting reports;
- Handling of amendments and cancellations.
13. Hot-line delegates
For any questions that participants might have, we operate a hot line for your event should you so desire. Our multi-lingual Secretariat is accustomed to handling large amounts of information in a highly personalised way:
- All contacts with the participants will be conducted in a courteous, efficient and customer service oriented fashion.
14. Social programme
@dmire will also build social programme packages especially tailored to your meeting and your participants. All social programmes can be presented in your invitation, announcement or brochure. For optimal service @dmire often co-ordinates the management of a multi-lingual social.
15. Accomodation and/or travel packages
As respected and licensed conference organisers, we enjoy a close relationship to the hotel community in Belgium and abroad. We use our experience in this arena to come up with the best selection and booking of hotels for your event. From then on, we operate as a reservation office with no costs to you, nor to your delegates. As an integral part of our CONGRESS software, we also produce rooming lists and hotel vouchers.
16. Exhibition, sponsorship and advertisement
Launching an exhibition, sponsorship and advertising programme in parallel with a Conference provides a targeted audience for potential exhibitors, advertisers and sponsors and generates additional income for you, our client.
@dmire offers exhibition, sponsorship and advertising management support services as follows:
- Establish and manage a data base of potential exhibitors, sponsors or advertisers;
- Compile all the details of interest to potential exhibitors, sponsors and advertisers;
- Provide them with a catalogue of exhibition, sponsorship or advertising options containing the necessary information and reservation forms;
- Conduct all the necessary sales activities in co-ordination with the client;
- Co-ordination and execution of the exhibition, sponsorship and advertising programme.
17. On-site co-ordination and logistics
As the countdown of your event approaches, @dmire will set up on-site operations. The conference secretariat will continue to handle last minute participant queries and changes, which will be forwarded regularly to the new on-site secretariat.
The following tasks are co-ordinated up to and during the conference:
- Design and lay-out of the registration and hospitality areas;
- Training and supervision of the on-site personnel;
- Computerised handling of on-site registrations;
- Handling of the information desk and message board;
- Distribution of documents;
- Management of all suppliers of on-site services including: catering, transportation, cashier, security, technical assistance, etc.;
- Co-ordination of all social program activities;
- Control of quality and respect of timing.
We can either assist you or completely take over all facets of a conference program:
- Scientific sessions;
- Optimal usage of meeting rooms;
- Audio-video equipment;
- Invited speakers;
- Abstracts handling;
- Official social activities;
- Lunches;
- Dinners;
- Coffee Breaks;
- Accompanying persons program;
- Excursions;
- Escorted shopping tours;
- Transport and transfers;
- Pre/post tours;
- City and country information packages.
18. Financial management and control
Financial management and control are critical elements for all of the events we manage. The following tasks are executed if and when applicable:
- Managing the collection of registration fees and hotel deposits;
- Submitting for payment all bills for expenses incurred;
- Chasing debtors;
- Holding records adequately reflecting operations effected for the client’s account as well as sums of funds received or disbursed in this regard, conforming to generally recognised accounting principles and guidelines received from the client;
- Producing periodical financial statements comparing actual to budgeted revenues and expenditures and showing the cash situation.
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